Managed IT · Security · CoBuild

Technology that
works. A team
you can rely on.

Trusted IT partner for SMEs across Australia, the UK, and New Zealand since 2007. We keep your business running, protected, and growing — without the jargon.

19 years in business 24×5 support AU · UK · NZ Microsoft partner
Gavin Keane, Managing Director CMS

Gavin Keane

Managing Director, CMS

19 years building IT that works.
Now building AI that delivers real ROI.

19yrs
Trusted since 2007
500+
SME clients supported
3
Countries with local teams
24×5
Helpdesk coverage
What we do

Two ways we work
with your business.

Whether you need your IT managed reliably every day, or you’re ready to put AI to work — we have a programme built for businesses your size.

What customers say

"Thomas was an absolute legend the whole way through. He went above and beyond to help me build the signature in Exclaimer when he didn't really need to. As usual with you guys, it was a smooth process and the result was achieved."

Nathan

"I got a prompt, clear answer to my question, thank you very much for your help."

Errol

"Kael did a great job investigating until he found a fix for my device."

Geoff

"Simon was very helpful and very professional."

Dan

"As always, Clinton gave 100% service and support."

Gary

"Simon is very helpful. He resolved promptly."

Veani

"Very quick assistance as always. Thank you, Team."

Rosselle

"Thomas was an absolute legend the whole way through. He went above and beyond to help me build the signature in Exclaimer when he didn't really need to. As usual with you guys, it was a smooth process and the result was achieved."

Nathan

"I got a prompt, clear answer to my question, thank you very much for your help."

Errol

"Kael did a great job investigating until he found a fix for my device."

Geoff

"Simon was very helpful and very professional."

Dan

"As always, Clinton gave 100% service and support."

Gary

"Simon is very helpful. He resolved promptly."

Veani

"Very quick assistance as always. Thank you, Team."

Rosselle
Security & Support

Managed IT you can
actually rely on.

Your IT should just work. When it doesn’t, someone should pick up quickly, fix it properly, and explain what happened in plain English. That’s what we do — every working day, across three countries.

  • 24×5 helpdesk — real people, fast response
  • Microsoft 365, Azure and cloud infrastructure
  • Cybersecurity monitoring and incident response
  • Backup, disaster recovery, business continuity
  • On-site support when you need it
Learn more about Security & Support →
What we're building
Coming soon

AI Executive Assistant

Inbox triage, meeting prep, and follow-up drafting for owners and managers who lose half their day to admin.

Coming soon

Project Management tool

Purpose-built for project businesses — importers, distributors, fabricators — that buy, warehouse and ship. Less admin, fewer dropped balls.

Coming soon

Sales Lead Capture tool

Enquiries in, qualified leads out. Researches the company, scores the lead, populates your CRM, and pings the right person in Slack.

Coming soon

AI Executive Assistant

Inbox triage, meeting prep, and follow-up drafting for owners and managers who lose half their day to admin.

Coming soon

Project Management tool

Purpose-built for project businesses — importers, distributors, fabricators — that buy, warehouse and ship. Less admin, fewer dropped balls.

Coming soon

Sales Lead Capture tool

Enquiries in, qualified leads out. Researches the company, scores the lead, populates your CRM, and pings the right person in Slack.

CoBuild

Stop doing manually what
AI can do in seconds.

CoBuild is the hands-on programme where we build AI-powered workflows with your team using Claude, N8N and other leading AI tools. Every build targets a real return — more revenue, less time wasted, or lower costs.

  • Lead enrichment — research every new enquiry automatically
  • Invoice and document processing — zero manual entry
  • Email triage and auto-drafted replies
  • Proposal generation and quote automation
  • Meeting notes to actions, filed automatically
Explore CoBuild →
Why CMS

We’ve been doing this
before it was trendy.

19 years means we’ve seen every wave of technology — and helped hundreds of SMEs navigate each one without disruption, overspending, or jargon.

📞

We pick up the phone

When something goes wrong, you get a real person who knows your setup — not a ticket number and a four-hour wait.

🌏

International, personal

Three countries, one consistent experience. Australia, UK, or New Zealand — same team, same standard, same response time.

🔒

Security built in

Every recommendation we make assumes threats exist and builds your environment accordingly. Security isn’t an add-on.

🤝

Your size, our speciality

We work with SMEs. Not enterprise clients who get all the attention. Businesses your size are our focus — not an afterthought.

🤖

Ready for what’s next

CoBuild means we’re not just keeping the lights on — we’re helping clients use AI to get ahead of their competition.

📋

Microsoft specialists

Deep expertise across M365, Azure, Intune, and Defender. We speak the same language as your environment.

Our story
Casey Gordon — IT Director, CMS

19 years of keeping businesses running.

CMS was founded in 2007 with a simple idea: SMEs deserve the same quality of IT support as large enterprises — without the enterprise price tag or the enterprise indifference.

🇦🇺
Born in Australia

Founded and headquartered in Australia, serving the Australian SME market for nearly two decades.

🌍
Grown internationally

Local teams in the UK and New Zealand ensure consistent coverage across time zones, every working day.

Always moving forward

CoBuild is our newest programme — bringing AI automation to the same SMEs we’ve supported for years.

Learn more about CMS →
Where we operate

Local teams.
Seamless coverage.

Our 24×5 support works because we have real people in each market — not a single call centre covering three countries from one time zone.

Australia

Australia

Our primary market. SMEs across major cities and regional areas, supported on-site and remotely by our Australian team.

Primary market · On-site available
United Kingdom

United Kingdom

Growing UK presence with local staff, delivering consistent service and timezone coverage alongside our Australian team.

Local team · Remote & on-site
New Zealand

New Zealand

Established NZ client base supported by our Australian and New Zealand teams, with seamless cross-Tasman coverage.

Cross-Tasman · Remote support

A Microsoft-first environment — just like yours.

Most SMEs run on Microsoft. So do we. From Microsoft 365 and Azure through to Teams, Intune, and Defender — we know the platform inside out. CoBuild integrates directly with your existing Microsoft stack so nothing gets disrupted and everything works together.

Microsoft 365
Azure
👥
Microsoft Teams
🔒
Defender
Get in touch

Let’s talk about
what you need.

Email us

[email protected]
Goes straight to our support ticket system — monitored 24×5.

Book a call

Prefer to talk first? Book a free 20-minute call with our team.

Book via Microsoft Bookings →

Coverage

Local teams across three countries.

AustraliaUnited KingdomNew Zealand

Support hours

Monday – Friday · 24 hours
Emergency cover by arrangement
CoBuild calls by appointment

Ready to work with a team that’s been doing this since 2007?

Whether it’s keeping your business secure or putting AI to work — we’ve done it before. Let’s talk.

Get in touch → Explore CoBuild ↗
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